FAQS

When you look into a product or a service, you will almost always find yourself asking questions by the handful. These days, I'm finding my couples are asking me less and less, although I do receive the odd question here and there.

This tells me, I'm on the right path to answering many of the questions my couples have, as well as those questions they may not have even considered thinking about.

I want you to know as much about me and how I work as possible.

How reliable is your gear?

My father is an RSM from the Vietnam war. All of my life, I was brought up thinking everything had to be done a certain way. Things had to be perfect. They had to be planned. And even the plan needed a back-up plan.

I use two, full-frame dSLRs. Each of my dSLRs hold two memory cards. As soon as I take a photo, it is saved on both memory cards.

Yep. This means each photo is instantly backed-up.

What does all day mean?

This is the one question my couples always like to confirm, "How many hours is all day?". Well, it's many hours... quite alot actually.

I don't have a time limit. I don't have hourly packages. I don't book other jobs on your wedding day. I really am there, all day. I'd guess 12 hours would be the average amount of time I can spend with my couples on their wedding day.

Many photographers will do a fake cake cut and first dance because of time restrictions. Well, I don't have these time restrictions. So let your day unfold naturally, as it should, so I can capture your real first dance with all the real emotion and memories.

Do you travel?

Yes!

I am located at Forest Lake in Brisbane, but I would love to travel to document your wedding. Contact me for travel fees.

How do I secure my wedding date?

Because I can receive multiple emails enquiring over the same date, I cannot make any bookings until I have the contract/booking sheet completed and the deposit has been finalised. Once I receive both the contract and deposit, your date will be secured and you will have my full attention for your special day.

I will not make any other reservations or bookings on your wedding day.

What can I do with my photos on the USB?

You are welcome to use the supplied photos for personal reasons, as long as the image remains unedited and that no photographs are sold. This gives you the opportunity to select your own printing supplier, although I do offer prints as an a la carte service.

I also allow your images to be used online, on social media such as Facebook, but I do request that each image uploaded has a description added which clearly writes, "Photographed by Richard Grainger Photography".

Can I order additional albums and prints?

My standard wedding package does not include any albums, prints or canvases, but can be added on either by upgrading your package to include an album or simply add them in from the a la carte price sheet.

Currently, only the bride and groom can order any printing services through me.